At ISTS, we are dedicated to providing cutting-edge technological innovations and solutions to keep your business at the forefront of the industry. Our commitment to advancing technology is reflected in our unique, effective, and reliable services.
Here’s a detailed look at what we do:
Onsite Support
Our onsite support service ensures that any technical issues are resolved swiftly and effectively by our team of highly skilled professionals. Whether you’re dealing with hardware malfunctions, software glitches, or network problems, our technicians will come directly to your location to diagnose and fix the issue.
This hands-on approach guarantees minimal disruption to your operations, allowing you to continue business as usual with minimal downtime.
Help Desk Support
Our help desk support service is designed to provide immediate assistance for any IT-related queries or problems.
Available 24/7, our knowledgeable support staff can help with everything from password resets and software installation to more complex troubleshooting tasks. With our help desk support, you can ensure that your employees always have the technical assistance they need to stay productive.
Cloud Computing
Embrace the future with our cloud computing services. We offer solutions that allow you to store, manage, and process your data over the internet, providing unmatched flexibility and scalability.
Our cloud services include Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), enabling you to choose the level of service that best fits your business needs. With cloud computing, you can reduce costs, enhance collaboration, and ensure that your data is accessible from anywhere, at any time.
Network Protection
In today’s digital age, protecting your network is more crucial than ever. Our network protection services utilize the latest technologies and best practices to secure your network against cyber threats.
We offer comprehensive solutions including firewalls, intrusion detection systems, and anti-virus software, all designed to defend your network from unauthorized access and cyber-attacks. With ISTS, you can rest easy knowing your network is protected around the clock.
Backup Monitoring
Our backup monitoring service ensures that your data is always safely backed up and ready for recovery. We continuously monitor your backup processes to ensure they are completed successfully and without errors. In the event of any issues, our team takes immediate action to resolve them.
This proactive approach prevents data loss and ensures that your critical business information is always protected and easily recoverable.
Disaster Recovery
Disasters can strike at any time, and when they do, it’s essential to have a plan in place. Our disaster recovery services are designed to get your business back up and running quickly after a disruptive event.
We develop comprehensive recovery plans tailored to your specific needs, including data recovery, system restoration, and communication strategies. Our goal is to minimize downtime and ensure that you can resume normal operations as swiftly as possible.
Project Management
Managing IT projects can be complex and time-consuming. Our project management services take the burden off your shoulders by overseeing every aspect of your IT projects from start to finish.
We handle planning, execution, monitoring, and closing, ensuring that projects are completed on time, within budget, and to your satisfaction. Our experienced project managers work closely with you to understand your goals and deliver results that drive your business forward.
Small Business Services
We understand that small businesses have unique needs and challenges. Our small business services are designed to provide tailored IT solutions that help you grow and succeed.
From setting up your IT infrastructure to providing ongoing support, we offer a range of services that can be customized to fit your specific requirements.
Whether you need help with networking, security, or software, we are here to support you every step of the way.
Technology Support
Keeping your technology infrastructure running smoothly is essential for business continuity. Our technology support services cover everything from setting up new equipment to maintaining existing systems.
We provide comprehensive support for hardware, software, and networking issues, ensuring that your technology environment is always in optimal condition. With ISTS, you can focus on your core business while we take care of your technology needs.
IT Security
Protecting your business from cyber threats is critical in today’s digital landscape. Our IT security services encompass a wide range of protective measures to keep your data and systems secure.
We offer advanced security solutions, including firewall management, anti-virus and anti-malware protection, threat detection and response, and security audits. Our proactive approach ensures that potential threats are identified and mitigated before they can cause harm, providing you with peace of mind.
IT Strategy
Align your technology investments with your business goals through our IT strategy services. We work with you to develop a strategic IT roadmap that supports your long-term objectives. Our experts conduct a thorough analysis of your current IT environment and business needs to identify opportunities for improvement and innovation.
Whether it’s adopting new technologies, optimizing existing systems, or planning for future growth, our strategic guidance helps you make informed decisions that drive success.
Managed IT Support
Focus on your core business while we handle your IT needs with our managed IT support services. We provide comprehensive IT management, including system monitoring, maintenance, and support, ensuring that your technology infrastructure operates smoothly and efficiently.
Our managed services include regular updates, performance optimization, and proactive issue resolution, allowing you to benefit from a reliable and secure IT environment without the hassle of day-to-day management.
Cloud File Storage
Our cloud file storage solutions offer a secure and convenient way to store and access your files from anywhere. With scalable storage options, you can easily expand your storage capacity as your needs grow.
Our cloud storage services include automated backups, file synchronization, and robust security measures to protect your data. Enjoy the flexibility of accessing your files on-the-go while ensuring they are always safe and secure.
Managed Print Services
Streamline your printing operations and reduce costs with our managed print services. We handle everything from printer maintenance and repair to supply management and usage monitoring. Our solutions help you optimize your printing processes, improve efficiency, and reduce waste.
By managing your print environment, we allow you to focus on your business while ensuring that your printing needs are met reliably and cost-effectively.
IT Compliance
Ensure your business meets all regulatory requirements with our IT compliance services. We provide comprehensive audits, assessments, and guidance to help you adhere to industry standards and regulations.
Our compliance experts stay up-to-date with the latest legal and regulatory changes to ensure your IT practices are always in line with current requirements. From data protection and privacy to industry-specific standards, we help you navigate the complex landscape of IT compliance with confidence.
At ISTS, we are committed to providing innovative and reliable technology services to support your business.
Contact us today to learn more about how we can help you achieve your goals and stay ahead in the ever-evolving technology landscape.